Tag: Apple - Page 14 - UNDERDOG of PERFECTION

Disabling the pinch-zoom feature on the new MacBook

Update, May 24, 2010: Comments on this post keep trickling in, but Apple has long since fixed this issue. If you have a look at the screenshot of the Trackpad preference pane below, you’ll notice that, curiously, there are no checkboxes next to most of the “options.” This has been resolved with a software update. The current version of the preference pane looks like this. Note that now each of the items listed includes a checkbox to turn that feature on or off. Also note that in my settings, I have unchecked “Pinch Open & Close” and “Screen Zoom.” Problem solved.

If you don’t make a habit of running Software Update regularly, you really should. Click on System Preferences in your Dock, then click on Software Update. I recommend checking the boxes for automatic updates, and be sure to click Check Now and follow the on-screen instructions to grab any available updates you haven’t yet installed.

Don’t get too excited by the title of this post: I don’t have an answer. But it’s annoying the hell out of me in Safari and I want a resolution. I’m hoping that once again a post here might be a beacon in the darkness and someone will come along with an answer.

I’ve already looked here and on other similar forums, and all of the responses seem to be one of the following:

Download this shareware app you’ve never heard of and it will fix it.
In addition to being an idiot and a major d-bag, I’ve never touched one of the new MacBooks in my life, but I won’t let that stop me from cluelessly suggesting that you check under System Preferences > Trackpad in an obnoxiously smug way.
How on Earth can you possibly be accidentally zooming when you’re trying to scroll or whatever it is you’re trying to do instead of zooming? Clearly you are a moron who just can’t figure out how to use a trackpad properly.

Thanks, assholes. But seriously, thanks, assholes.

I know Apple has a history of introducing “innovative” features that their users may not be entirely willing to embrace. Some have been prescient (dumping the floppy disk drive) and others have been folly (the infamous “hockey puck” mouse). Obviously the company is trying to transform the way our fingers interact with electronic devices. The multi-touch trackpad is an impressive innovation and it’s also a logical extension of the touch control of the iPhone and the iPod touch. But it’s also radically different from a traditional trackpad in ways that are not at all apparent, upon initial introduction, to the user. I love some of these features, such as the two-finger scrolling and the four-finger swipe to switch apps.

Others, not so much, especially since there’s no forced education on how they work, so it’s easy to do them accidentally. Case in point, as I was just writing about the four-finger swipe, I decided to test it to make sure I was describing it accurately. Unfortunately I absent-mindedly swiped with only three fingers, an action which unbeknownst to me is the equivalent, in Safari anyway, of clicking the Back button. I never would have expected this, nor would I ever want it to do this.

I think the fundamental disconnect I’m struggling with here is that the interface metaphor is incomplete. With an iPhone, there is no cursor, and your fingers interact directly with what you’re looking at on the screen. With the MacBook, you still have a traditional, non-touch screen and a mouse- or trackpad-controlled cursor moving about on that screen. Putting iPhone-style touch gestures onto a non-screen trackpad, and mixing those gestures awkwardly with traditional mouse-style movement of an on-screen cursor just isn’t intuitive and it came with no advance warning.

So, boo on Apple for the half-baked multi-touch interface in general, but for the most part the only place where it’s really giving me trouble is in Safari. I almost never resize the text in Safari, but I scroll constantly in Safari. It makes sense to provide a convenient multi-touch gesture for scrolling, but how often does the average user resize the text on a web page? I suppose those whose sight is diminished may do it more than I do, but that still doesn’t justify making it such an easy-to-accidentally-trigger gesture, especially since there’s (apparently) no way to turn it off.

The problem is further exacerbated by the integration of the trackpad button into the trackpad itself. You always have at least two fingers on the trackpad — the one moving the cursor and the thumb resting at the bottom on the “button.” But where exactly is the boundary between the “button” and the rest of the trackpad? That seems to be the key flaw that is causing me to frequently resize my text in Safari accidentally.

That, ultimately, is what bothers me most about the new multi-touch gestures: most of them appear to be mandatory, like it or lump it. The new trackpad is obviously capable of performing all of the functions of a traditional, non-multi-touch trackpad. So how hard would it have been to provide the user with the option to turn off the new gestures if they don’t want to use them?

Come on, Apple. You’re better than that. Aren’t you?

Why does Safari 4 Beta take SOOOOO LOOOONG to start up? Am I the only one having this problem?

I downloaded and began using the new Safari 4 Beta the day Apple released it. I’ve complained (mostly on Twitter) about various aspects of it, things that I’ve now (more or less) gotten used to: most significantly the still-awkward title bar tabs.

But one thing I haven’t gotten used to is the ridiculous amount of time Safari 4 Beta takes to get up and running, at least for me. The window appears promptly after clicking on the icon, but then I’m visited by the dreaded spinning beach ball of death. This situation endures for at least a minute or two (if anything, I am exaggerating that time down), and then things proceed as normal.

At first I thought maybe it was something peculiar about my own site (even though it loads just fine in other browsers, including Safari 3), which I have set to load as the home page. But I just waited out Safari’s ridiculous start-up time, then went into the preferences and set it to load with a blank page. And it still took just as long, not even loading anything from the Internet. So clearly it’s just something in the internal workings of the app itself.

I have not seen anything anywhere about this issue. Everyone seems to love Safari to death, and says nothing about its speed other than how blazing fast it is. I guess it’s pretty snappy once it gets going, but for me all I can think about is this ridiculous load time at the beginning.

And so, this humble blog post shall serve as a beacon in the darkness, calling out to all those who suffer as I do (oh, such suffering) from an inexcusable lag at the start-up of Safari 4 Beta.

For what it’s worth, I’m running a stock black MacBook purchased just last August (right before Apple retired them, of course), 2 GB of RAM, Mac OS X 10.5.6. In other words, this should not be happening.

Also, for what it’s worth, once Safari has gotten going, my site loads very fast… less than a second on my cable connection. So it’s definitely not something with my site (thankfully, since I can’t imagine what it would have been).

On Steve Jobs, illness, and the future of Apple

The tech world is abuzz this week over the news that, despite his open letter from last week stating that he was going to stay on the job, Steve Jobs has announced that he will be taking a six-month leave of absence from Apple.

For those of you who don’t know, Steve Jobs has been battling pancreatic cancer since 2004. He underwent a surgery called the Whipple procedure in which large portions of various intestinal organs are removed, and has appeared mostly healthy since then. However, throughout 2008 he was observed to be losing an alarming amount of weight, which as he described in last week’s letter, is not (directly) related to the cancer.

I’ve been reluctant to delve into this topic here, because I have a personal connection with pancreatic cancer. Someone close to me has been battling the disease since 2005, and in fact underwent the same surgical procedure as Jobs. It led to a remarkable recovery, allowing her to travel internationally in 2006 and 2007. She’s still with us, but it’s been a hard-fought battle against both the disease and the effects of chemotherapy. So, in short, I probably have a better idea than most observers of just what Jobs is up against.

His cancer may or may not have returned, and he may or may not return to Apple in June as he has promised. But regardless of his health, it’s true and obvious that eventually he’ll be leaving Apple, regardless of the reason. And despite his role as the company’s founder, prodigal son, and visionary leader for the past dozen years, Apple will go on without him. But a lot of people seem not to be able to imagine how.

Apple went on without him from 1985 to 1997. It struggled, yes, and was the butt of many jokes. But I became a loyal Apple user in the darkest of those dark days: 1993. I witnessed the foibles of Gil Amelio, and yet Apple managed to soldier on.

Then of course came the return of Jobs. The past decade since his return as CEO has seen the company vault from laughable also-ran in the computer business to an innovative leader, not just in computers but in portable music players and now smartphones (though that name does a disservice to the fact that the iPhone/iPod touch is really a brand new, pocket-sized computing platform that defies the currently available categories). Their computers are more popular than ever for home users, and they’re even making inroads into the business world.

And yet, Apple fans are still viewed as something of a cult. It’s a cult of personality, largely, focused squarely on Steven P. Jobs. So, what happens to the cult of Apple without His Eminence?

It’s true that Steve Jobs is a uniquely skilled CEO. He’s a visionary without peer, he’s a ruthless businessman, a shrewd leader, and a great showman. So who can fill that void?

Well, as it happens, Apple has some pretty impressive leadership in its other corner offices as well. I think the situation at Apple, and whether or not to be worried about Jobs leaving, is best expressed in pseudocode:

if (Cook + Schiller + Ive < Jobs) { panic; } else { do_not_panic; }

There are three people at Apple who really stand out from the crowd, besides Jobs himself. They are Tim Cook, the Chief Operating Officer, who was largely responsible for the outstanding success of the iTunes Store; Phil Schiller, the showman who more than adequately filled Jobs’ shoes at this year’s Macworld Expo keynote; and Jonathan Ive, the visionary designer who has been at the heart of just about every new product offering Apple has introduced since Jobs’ return and the world-changing original “gumdrop” iMac design.

In short… these are some brilliant, talented guys. What’s more, together the three of them are at least as responsible for the current state of Apple as is Jobs.

Apple is in good hands.

What’s the big deal with this iTunes DRM-free thing?

OK, so I missed the keynote today — client meeting. Sounds like the client meeting (or just about anything else in the world) was preferable to the Jobs-less snoozefest of the Macworld keynote.

I’m still trying to make sense of the announcement about iTunes. Everything’s going iTunes Plus, DRM free, new pricing levels, and 3G (and, rumor has it, EDGE) downloads. I guess the new pricing levels are cool. At least the cheaper one — who would be excited about the opportunity to pay more? Besides Ned Flanders? And the 3G (and EDGE, if it’s true) downloads are also cool and overdue (you’ve been able to download apps under 10 MB over-the-air from day one of the App Store). But I don’t quite understand the hoopla over the DRM-free iTunes Plus tracks, or, more specifically, the criticisms over the “upgrade” charge.

Either the complainers, or I myself, don’t understand something. iTunes Plus has been DRM-free since it debuted. And upgrades, to music that is newly available as iTunes Plus, have always been 30 cents per song or 30% of the album price, again since the beginning. The only thing I can see that’s different is that Apple is now pushing to convert the remainder of the entire, expansive iTunes music offerings to all become available in the iTunes Plus format. But the nature of iTunes Plus itself has not changed at all. Am I wrong about this?

Ultimately, I suppose this might make me slightly more interested in buying music from the iTunes Store, which, a year or so ago was my #1 destination for music. But only if I absolutely can’t wait to buy a song from my computer. The availability of the song purchases directly from the iPhone is really the only thing iTunes has going for it now as far as I’m concerned, and it’s all about format. I went all Apple and re-ripped most of my music in AAC format back when I got my first iPod, because its quality is better at any given bitrate compared to MP3. But… it’s not MP3. Amazon MP3 is a great service, better prices and often a better selection than Apple’s, and because it uses MP3, you have a lot more options for how you use the music. In my case, it means I can burn MP3 CDs that will play in my XBOX 360 or my car stereo. Can’t do that with AAC, DRM’ed or not.

So, until Apple switches to MP3, which will… not… happen, I’ll stick with Amazon MP3 whenever possible.

My iTunes Plus upgrade options Update: I just went over to the iTunes Store to check out the status of my iTunes Plus upgrade opportunities. I’ve been upgrading my library as I went along since the feature debuted, so over time I’ve upgraded… I don’t know, maybe a total of a dozen albums. There are definitely more options available now (and I thought I read this wasn’t coming until April 1???). Not sure I want to bother upgrading all of these; some I’d be better off waiting, checking Amazon every day, and hoping they’ll eventually make them the $1.99 album of the day. Some, I’d prefer to deny ever having bought in the first place. (Steve Perry? Really?)

Of course, Apple only lets you upgrade all or nothing. Lame. (And yes, that’s how it’s been since the beginning… but the availability of “upgradeable” songs was an intermittent trickle and, probably, will continue to be over the next several months.

Wherefore my Mac malaise?

Mac and PC -- do they both suck? Anyone who knows me well knows what a Mac fanatic I am. I’ve used Macs exclusively since 1994 (except one Dell desktop I stupidly purchased in 2000… but I did still own an iBook at the time), when the LC 475 I purchased as a sophomore in college replaced the pitiful Tandy 1000 EX my parents had bought for me in 1987 when I was in seventh grade.

Over the past 14 years I have owned a number of Macs, specifically:

1994: Macintosh LC 475: Sold three years later to this guy.
1997: Motorola Starmax 3000: Yes, a clone… those were the days; I ended up selling it to my mother-in-law.
1998: PowerBook 1400c: Sold on eBay.
1998: Souped-up Macintosh SE: Purchased second-hand for $50 at a now-defunct Computer Renaissance; I still have it although it doesn’t really work… and I don’t have an ADB keyboard and mouse anymore… but I fired it up last week for the heck of it and at least got to the question mark folder icon.
1999: Power Macintosh G3: Blue-and-white, first generation; sold a couple years later to the singer in a band I was in in Atlanta — which now has only one remaining member from those days, and possibly the worst MySpace page in existence… no offense, guys.
2000: ~~“Toilet seat”~~ “Clamshell”-style iBook, graphite: I still have it but it barely works.
2002: Inspired-by-the-desk-lamp-in-the-Pixar-stinger iMac G4: I still have it, and it still works perfectly, although there’s some weird damage on part of the LCD display.
2004: 12-inch iBook G4: Currently SLP’s main computer.
2006: 13-inch white MacBook: Recently sold to my dad.
2008: 13-inch black MacBook: I am typing on it right now. Also, spare me the comments about paying $150 just for the color.

So that makes (at least — I don’t think I’ve forgotten any) ten Macintosh computers I’ve owned in a 14-year period. Half of which are still in my house today. I could also regale you with a similar chronology of the various iPods that have lived in my house, but we don’t have all day.

Clearly, I believe the point has been made: I’m a big Apple nut. But lately I just haven’t been feeling the love. I’m trying to figure out why. I still use my MacBook every day and have no desire to switch platforms (even though it is currently configured to triple boot Mac OS X, Windows XP and Ubuntu Linux, so it’s not like I don’t have options). I am rarely more than 10 feet away from my iPhone. I think the new line of MacBooks is fantastic, and I am extremely envious, even though I’ve only owned my current (last-generation) MacBook for about three months.

And yet… for the past few weeks, I just feel like the relationship has lost that spark. But why?

There are a few possible explanations:

XBOX 360. It pains me to have to praise a Microsoft product. It’s like the Fonz admitting he was wrong. I just can’t quite get the words out of my mouth. And yet, what can I really say? In the video game world I’ve been almost as loyal (OK, a rabid fanboy) to Nintendo as I’ve been to Apple with computers. And yet, I’ve still used Windows. I know the experience. And I owned an original XBOX. It was pretty cool, to be sure, but it didn’t really seem to have that much over the GameCube besides a better selection of games. I’ve always been hooked on the Nintendo franchises (Mario, Zelda, Metroid) and I’ve owned both a DS and a Wii for a couple years now. But although the DS has seen some serious action, I have to admit I’ve been disappointed with the Wii, mainly for the mountains of shovelware and dearth of decent games available for it. So when my annual Black Friday ritual came around this year, I went for it and bought an XBOX 360, and it was like stepping out of the cave for the first time. It’s not just the graphics. It’s not just the cool games. Microsoft has really nailed the user experience with this, and the online options with XBOX Live are mind-blowing, especially compared to the anemic efforts Nintendo has put into the Wii’s online services.

Of course, despite their outstanding success with the XBOX 360, Microsoft can never quite make a perfect user interface, as anyone who’s ever had to key in track names when ripping a CD on an XBOX 360 can attest. Neither Apple nor Nintendo would ever stand for the clunky, tedious process Microsoft subjects you to in this regard. But honestly, that’s the only bad thing I can say about the XBOX 360 so far. I love it. It’s a Microsoft product, and I freakin’ love it. I love it so much, I want to take it behind the middle school and get it pregnant. (OK, that crossed the line, but Tracy Jordan fans will appreciate it.)

The sucktastic world of iPhone apps. I cannot express how much eagerness was pent up within my being by the day the App Store finally went live. And like many iPhone devotees, I devoured as many apps as I could. Granted, many of the apps are outstanding. But with every passing day the ratio of good-to-crap goes down by an order of magnitude. It’s beyond disheartening to see the potential of this revolutionary platform being squandered on all of the pointless 99-cent apps that have flooded the store. But sadly, Apple’s woefully undercooked interface for the app store seems to encourage cheap, fast and pointless rather than high-quality, useful, well-designed applications. So that’s been a major let down.

Underdogs no more. I’m not sure why, or what it reveals about me, but I am almost always a fervent supporter of the underdog. Maybe it’s the dismal state of American politics over the last eight — no, 14 — years. Maybe it’s the fact that my hometown sports teams are perpetually doomed. (I realized last week that, at some point in the season, the Vikings always choke. Every year, in the history of the franchise. Think about it. The only thing they never fail to do is fail.) Maybe it’s simply due to the fact that I have been a Mac supporter for so long, and I’ve seen the company struggle to reach the high single digits of market share (not that market share matters nearly as much as some would have you believe). Whatever the case, my underdog fetish has been fed well by my devotion to both Apple and Nintendo for the past several years. But now Nintendo is producing the top selling video game systems, both console and handheld, and although Apple still has a long way to go in the battle for the desktop (if that’s even relevant anymore), their market share has surged, they possess unparalleled dominance of the MP3 player and music download markets, and they’re tantalizingly close to the top of the heap for smartphones. But if neither Apple nor Nintendo is an underdog anymore, can I still love them?

I’m not sure I can yet say definitively what it is that has caused me to lose some of my enthusiasm for Cupertino. But it’s provided some much needed self-reflection (most of which, I am sure, could not be less interesting to anyone else, but here it is for your disinterest nonetheless), and I think the effort of cataloging my long history of Apple computers has actually helped to remind me a little of what has made me so loyal to them for all of these years.