Tag Archives: Apple

Sometimes I wonder if anyone at Apple actually uses their products in the real world, episode #532,464: the iPhone QR Code Scanner app

QR codes are a convenient way to open a URL with your phone without having to type a long string of text (especially since it’s hard to avoid typos in a URL on a phone touchscreen).

But.

The iPhone’s QR Code Scanner app in the Control Center has a really annoying feature: It doesn’t open URLs in the Safari app; it opens them in its own embedded browser.

I’m not really sure why Apple chose to do this, or why they don’t realize what an issue it can create for users. What is that issue?

If you leave the app, when you go back to it, you’re back to the camera view for scanning a new QR code, rather than whatever web page you were interacting with.

There is no “history” in Code Scanner. No “back” button on the camera screen.

Sometimes this can be trivial. Sometimes not. Here’s a scenario I just went through that turned out not to be an issue, but it very well could have been.

It was time to renew the vehicle registration on my car with Minnesota Driver and Vehicle Services. (Yes, in most states we’re talking about the DMV, but since Minnesota always has to be different, here it’s DVS.) DVS is getting into the 21st century, and they’ve started emailing out the renewal notices instead of sending paper copies. And, the email included a QR code for me to jump-start the renewal process. Cool!

So, I scanned the code (off my Mac screen) with my iPhone, and started the process. (Maybe it’s possible for the Mac to read QR codes out of an on-screen PDF… I should investigate that.)

At the end of the process, since I was paying with my debit card, I got a pop-up alert from my bank’s app about the transaction. I would have ignored that, but I got two alerts from the bank. Worried I had double-submitted, I jumped over to the bank app. No, it was fine; the second charge was just the 2.15% credit card processing fee the DVS website had warned me about.

But now… oh no! I had been completing all of the process in the Code Scanner app, so the little “back” link at the top left of my iPhone screen took me back there, which of course forgot about that complex series of web form screens I had just stepped through, and blithely displayed the camera again for me to scan a new code. Damn! Was the process complete? Probably. I hope so. I opened up my email and saw a confirmation from DVS, so presumably everything was finished. But I won’t know for sure until I get my tabs in the mail. Ugh.

Now see, here’s the thing I keep forgetting in the moment. When you scan a QR code with Code Scanner, and that QR code is a web URL, Code Scanner opens the page in its own embedded browser. But there’s a little button at the bottom right to open the page in Safari.

If you have the foresight (or memory) to tap on that little Safari compass icon as soon as you’ve scanned a QR code, all will be well with the world. But if you’re just focused on whatever you’re trying to do with the web page you’ve just opened, it’s really easy to ignore the subtle interface differences between the two apps.

I shouldn’t have to play “Can you spot the differences?” like this is a kids’ placemat at a family restaurant in the 1980s. I shouldn’t have to remember to tap the Safari icon if I’m about to embark on a seven-part journey through the minds of the lowest-bid contractors who won the job to develop a government website.

Apple needs to understand how its products are used in the real world.

A reason to install Microsoft Edge on your Mac: viewing cookies

As a web developer, I actually don’t use cookies that often (mainly because I’m not interested in tracking users’ behavior). But I do need to use them occasionally, such as to remember when they’ve clicked the “X” to close a modal alert, so I don’t keep showing it to them on each new page they visit.

That’s what led me to today’s surprising discovery. My cookie wasn’t working properly, so I wanted to investigate a) whether or not it was actually being saved, and b) what data it was saving.

I work on a Mac, and Safari is my primary browser. But I already knew Safari doesn’t let you inspect the contents of cookies, so I fired up Chrome, which is my go-to for testing anything that I can’t test with Safari. I know Chrome always used to let you inspect the contents of cookies, so imagine my surprise today when I discovered that, at some point fairly recently, Chrome apparently removed that capability. You can still see which sites have stored cookies, and how many, but you can’t investigate the details any further than that. Seriously??

Next I tried Firefox. Nope, same.

At this point I was highly dubious that the fourth browser in my testing queue would handle things any differently, but I had no alternative, so I reached for that rarely-clicked-upon blue-green swirl icon in my Dock, loaded my page in Microsoft Edge, and… what do you know, Edge does still let you inspect the exact contents of stored cookies.

But for how long?

Anyway… for now, I have a justification for keeping Edge installed on my Mac.

I think I just had my first encounter with web push notifications and I HATE IT

What. The. F&#*.

I’ve just spent the past few minutes looking at several restaurants’ pages on OpenTable — because the restaurant company is one of my clients and I’m in the process of updating OpenTable links on their websites.

Each time I kept one of their OpenTable pages open for a minute or so, on my Mac, I would get a “Time Sensitive” notification pop-up on my iPad and my Apple Watch. I realized after the second or third time that some system had determined that it was time for me to leave if I was going to get to the restaurant in time for the reservation I hadn’t even made.

WHY IS THIS HAPPENING.

I would get it if I was heavily into the OpenTable “ecosystem,” but I don’t even have their app installed on any of my devices. I’m guessing it’s this new web push notifications thing. But… GAAAH!! I’m not even logged into OpenTable in my browser on any of these devices, or on my computer. Somehow Safari itself must be pushing these notifications to my devices.

DO NOT WANT.

Gruber thinks Apple is doing this to comply with increased regulatory scrutiny in the E.U. If that’s the case, it just once again proves that the only times governments seem to get involved in the dealings of tech companies is to make things worse, mainly because the people in government making these decisions don’t understand what the problem is, and they understand even less how to fix it. And don’t get me wrong, I am not some kind of techno-libertarian. I think tech companies do a lot of bad things that the government needs to regulate. But the people in government trying to do that just don’t get it.

I can tell you one thing. I absolutely do not want any website I visit, ever, to be able to send push notifications to my f&#*ing devices. Stop. Just stop.

iCloud Drive: Don’t do what I did!

Being deeply immersed in the Apple ecosystem, a couple of years ago I made a decision:

I’ll move all of my work files onto iCloud Drive!

I work (as in, write code and edit image files) mainly on my Mac. But I was seduced by the possibility of accessing all of my work files in a pinch on my iPad (which I still had at the time) or even my iPhone. Plus, since my files would be in “The Cloud”, I could even access them from another computer (or from my Mac when booted into Windows) if I needed to, by logging into my iCloud account from a web browser.

It seemed… so obvious. So perfect.

Umm… maybe not.

For the past two years, I have been constantly fighting with iCloud Drive. One of its signature features is that it can manage disk use on your Mac automatically, so as your hard drive fills up, it deletes files you haven’t used in a while, keeping them safely in the cloud while freeing up disk space on your Mac. And with my MacBook Pro sporting a (meager?) 256 GB hard drive, with 40-odd GB allocated for a Windows partition, and over 60 GB occupied by Logic Pro X sound samples, my drive is filling up constantly.

While this is great in principle, it is completely unworkable in practice for three interrelated reasons:

  1. If you have a large amount of data in play here (for me, it’s in the vicinity of 100 GB), iCloud Drive may get to a point where it is constantly transferring data. If you’re not on a gigabit fiber connection, this can both use up all of your Internet bandwidth and take ages.
  2. Because #1 is taking place constantly, if you do find yourself needing to grab one of those files that has been deleted locally (as indicated in the Finder by a cloud icon with a down-pointing arrow), you may find yourself waiting several minutes for the file to become available, even if it’s small (as in, under 1 MB).
  3. In an effort to make this all appear seamless to the user, the Finder represents cloud-only files as… regular files. But they’re actually just pointers with a hidden .icloud filename extension… as you’ll find if you ever try to perform Finder actions inside another program, such as syncing files to a web server using Transmit.

All of this might be tolerable if Apple gave you any control whatsoever over which files get deleted locally. But they don’t.

It gets worse.

What’s worse than getting stuck in this situation? Trying to get out of it. It’s like quicksand… the more you struggle against it, the faster and deeper you sink into it.

I made the decision earlier this week to extricate myself from the iCloud Drive nightmare, by buying a 250 GB SanDisk external SSD. First off, a little unpaid plug for this drive… it is awesome. It’s super light and small, seemingly at least as fast as the internal SSD in my MacBook Pro (in that I am able to transfer multiple gigabytes of data in seconds), and it even looks cool. I’m going to be using it all the time, so I’m actually considering putting adhesive Velcro on both it and the top of my MacBook Pro so I can keep it permanently attached. (Which says a lot about how much my regard for Apple has fallen lately — in the past I would never have sullied the exterior of an Apple laptop with something adhesive.)

So anyway, external SSD acquired, my goal was to start transferring my files from iCloud Drive over to the SSD.

Uh… good luck with that.

Because I’m now at a point where I have more than double the amount of data stored on iCloud Drive as I have available space locally, a majority of my files are now only in “The Cloud.” Ugh. Which means waiting for all of that data transfer stuff to happen. If only I could, somehow, bypass this broken process, I thought.

There has to be a way.

tl;dr Nope.

So, here’s the thing. I’ve been using iCloud Drive for the bulk of my cloud-based file storage, but I do use other services as well. I have Google Drive. I have Dropbox. I know how they work.

Specifically, I know that you can, y’know, like, select a folder and download the entire thing as a zip file.

So I thought to myself, I’ll just go to iCloud in a web browser and do that! Download the whole friggin’ thing as a big zip file, or maybe a few zip files, and be done with it.

Nope.

For whatever reason, iCloud doesn’t let you do that. Probably because of the whole seamless “It just works” Kool-Aid drinking song everyone in Apple land has been singing. (Myself included, mostly.)

You can only download individual files, not folders, from the iCloud web interface. It does let you select multiple files at once, but only within one folder.

Check out this delightful thread full of know-it-all asshats whose response to a legitimate question — why doesn’t Apple allow this thing that every competing service does? — is to challenge the validity of the question and the intelligence of the questioner. (That thread is now closed so I’ve just opened my own new thread on the topic. Watch this space for trolls!)

There. Are. Plenty. Of. Reasons. A. Person. Might. Have. For. Needing. To. Do. Something. That. You. Have. Not. Previously. Considered. Stop challenging their premises and answer their question, or shut the hell up.

Whew.

I ended up “solving” the problem by resigning myself to the fact that it wouldn’t be completely solved. So instead I took the drastic approach of temporarily logging out of iCloud completely, just so I could strand the files I did have saved locally, and copied them to the SSD.

Then I logged back into iCloud Drive and tried to get it to stop syncing my files by unchecking the Desktop and Documents Folders option.

The only problem is, I didn’t have my work files in those folders. I had them in a separate top-level folder in the iCloud Drive that I created myself. Because, you know, you can do that and it didn’t seem like a crazy idea or anything.

It was.

I discovered this morning that even though I had done all of this and tried to purge the nightmare of constant iCloud Drive syncing from my Mac life, once I had logged back into iCloud, the Mac went right back to quietly, constantly, syncing that iCloud Drive data on my Mac. As I type this, I have a Finder window open to my iCloud Drive and in the status bar it says “downloading 120,079 items (36.14 GB of 48.66 GB)”. Fun!

So, my new plan for today is to watch that window, and as the little cloud icons next to individual folders goes away, I’m copying those folders to my SSD and then deleting them from iCloud. My assumption is that as I do this, I am freeing up more local space and iCloud will continue to download the remaining items, and eventually I’ll have everything transferred over.

But please… do yourself a favor and don’t do what I did. iCloud Drive is not suitable for professional use.