A former network reporter speaks out

Kudos to former NBC reporter John Hockenberry for sharing his observations about the woeful state of network news reporting in a Technology Review article entitled “You Don’t Understand Our Audience.” Modern “reporting” is worse than a bad joke: it’s an affront to critical thinking and a disgraceful shirking of an important responsibility to the public.

As much as I’m willing to rant against the “mainstream media” (and even worse, the bogus claims of “liberal bias” in said media by the partisan hackery of the likes of Fox News), my perspective carries far less impact than that of someone who’s been on the inside and managed to escape with his integrity and commitment to truth intact.

He even gets a bit theoretical at one point, and comes pretty close to my oft-rehearsed tirade against commercially-driven news programming:

Networks are built on the assumption that audience size is what matters most. Content is secondary; it exists to attract passive viewers who will sit still for advertisements. For a while, that assumption served the industry well. But the TV news business has been blind to the revolution that made the viewer blink: the digital organization of communities that are anything but passive. Traditional market-driven media always attempt to treat devices, audiences, and content as bulk commodities, while users instead view all three as ways of creating and maintaining smaller-scale communities. As users acquire the means of producing and distributing content, the authority and profit potential of large traditional networks are directly challenged.

But the real value of Hockenberry’s perspective comes from his insider experience — a look at the real Jack Donaghys of the world that I only wish was unbelievable:

I knew it was pretty much over for television news when I discovered in 2003 that the heads of NBC’s news division and entertainment division, the president of the network, and the chairman all owned TiVos, which enabled them to zap past the commercials that paid their salaries. “It’s such a great gadget. It changed my life,” one of them said at a corporate affair in the Saturday Night Live studio. It was neither the first nor the last time that a television executive mistook a fundamental technological change for a new gadget.

Yes, this person is an idiot. And he’s one of the people who are deciding what “news” the public receives.

Of course, the network heads cannot accept all of the blame for the current state of affairs, nor is the Internet the panacea of truth and intellectual freedom that it may, at first, seem to be. Consider this: the community-built Wikipedia article on Jack Donaghy is longer and more detailed than that of his real-life counterpart.

On a tangent (not that I wasn’t already on a tangent), I did a Google image search for “dunce executive” in vain hope of finding a copyright-free photo to use with this post, and I was led to a British blogger’s post about Minneapolis’s own James Lileks’s (yes, two in one sentence!) reassignment to beat reporting at the StarTribune. I was momentarily outraged, until I realized that this reassignment took place seven months ago; if I’m just now learning of it, it must not really be that big of a deal to me. Besides, this news pales in comparison to the same blog’s more recent announcement that China has banned reincarnation. So um, yeah… Internet… news… wow, I really feel informed now.

Meanwhile, the story has gotten even more grim at the Strib, where the “reader rep” (known in more perspicacious, if gender-biased, times as an ombudsman) whom Lileks somewhat desperately implored his fans to contact regarding his reassignment, was herself let go (without replacement) five months later. So much for journalistic accountability. And now I’ve somehow managed to come full circle.

All the World’s a Stage… and We Are Merely an Audience That Will Sit Through Just About Anything

Network television has been struggling lately to hold onto viewers. It’s no wonder why. In my early childhood years (the ones I can remember), say, 1977-1982, we got 4 TV channels… 5 if the wind was blowing in the right direction, the planets were properly aligned, and God was in a good mood. And 2 of those 5 were PBS.

Now I have a DirecTV satellite system that offers me over 130 channel options. Of course, about 127 of those channels are utter crap, but at least I get VH1 Classic and Boomerang, so when all else fails, I can always fall back on a cheesy Ratt video or an episode of Wheelie and the Chopper Bunch. All of the old stuff from the broadcast networks that was actually worth watching is now on TV Land or Nick at Nite, and the more recent stuff is on TNT, or as I like to call it, the Law and Order Network.

You might think that with all of the competition from cable networks, broadcast TV would’ve withered away. But much to the contrary, the number of broadcast networks has doubled since my youth. So now instead of 3 networks competing for 95% of all viewers (perhaps I am being generous to PBS), we have 6 networks competing for about 10-15% of the total audience. (I think PBS has managed to retain about 3 or 4 viewers nationwide, for the shows that haven’t been stolen by the army of Discovery networks. So someone actually does watch Masterpiece Theater!)

Oh yeah… I had a point to all of this. Faced with dwindling audiences, atrophy of advertising revenues, and a chronic inability to get the public’s attention, the networks have resorted to… reality TV.

I remember naively thinking, around the third series of Survivor (which is now, incredibly, casting for its seventh series), that the public’s fascination with “ordinary” people making asses of themselves had run its course. Oh, how wrong I was.

I admit, occasionally I get sucked into this stuff. I spent 3 hours in front of the TV last night, flipping between the finale of Joe Millionaire on Fox (which I, honestly, had never watched before) and ABC‘s encore presentation of the freakshow that is Living with Michael Jackson.

A variety of thoughts went through my head during the course of the evening:

Am I witnessing the fall of Rome?

I can’t believe I’m buying into the hype and watching this crap.

God, that Sarah‘s a bitch!

Yes, it’s true. As high-and-mighty as I like to be, as much as I deride this tripe and the people who watch it, I get drawn into it too.

But what really disturbed me were the promo spots for other shows that the networks were airing. Just about every new show they were promoting was another reality show. And now we’ve gotten into the scariest territory of all: reality shows about fallen celebrities (or perpetual wannabe celebrities) who are desperately trying to revive their faltering careers. Granted, even then, I must admit I find it somewhat amusing to see what happens when the likes of Vince Neil, MC Hammer, Emmanuel “Webster” Lewis, Gabrielle Carteris from Beverly Hills 90210, Corey Feldman, and the rest (as they used to say in the first-season theme music to Gilligan’s Island) are thrown together, as with the WB‘s The Surreal Life. Of course, I got as much amusement from watching the closing credits of a recent rerun of SNL on Comedy Central, wherein Rob Lowe, Eminem, and Ralph Nader were standing in a row at the front of the stage. Any truly odd assortment of famous people is bound to be mildly entertaining, even if they’re just waving at TV cameras.

At this point, I can only wonder, what’s next? And how can I avoid watching it?